Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Ghostofconflict@Ghostofconflict.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Ghostofconflict@Ghostofconflict.com.
Orders returned to sender due to incorrect address
Orders returned to sender due to incorrect addresses or undeliverable locations will require the customer to pay for reshipping. Original shipping costs are non-refundable.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Ghostofconflict@Ghostofconflict.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Ghostofconflict@Ghostofconflict.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Ghostofconflict@Ghostofconflict.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Ghostofconflict@Ghostofconflict.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Ghostofconflict@Ghostofconflict.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Ghostofconflict@Ghostofconflict.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Ghostofconflict@Ghostofconflict.com.
Return and Refund Policy
1. Overview
We want you to love your purchase. If you’re not fully satisfied, please review our return and refund policy below. Our goal is to provide clarity and convenience while ensuring that our policies align with our commitment to quality and customer satisfaction.
2. Eligibility for Returns
- Time Frame: Returns are accepted within [30] days of the delivery date.
- Condition: Items must be unworn, unwashed, and in their original condition with all tags and packaging intact.
- Exceptions: The following items are non-returnable:
- Final sale items
- Custom or personalized products
- Intimate apparel (e.g., underwear, swimwear)
3. How to Initiate a Return
- Request: To request a return, please contact our customer service team at [Customer Service Contact Information] or visit our Return Portal within [30] days of receiving your order.
- Instructions: You will receive a Return Authorization Number (RAN) and instructions for returning your item.
4. Return Shipping
- Cost: Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., incorrect or defective items).
- Label: We provide a prepaid return label for defective or incorrect items only. For other returns, customers must arrange and pay for their own return shipping.
5. Refunds
- Processing Time: Refunds will be processed within [10] business days of receiving the returned item. The refund will be issued to the original payment method.
- Restocking Fee: A restocking fee of [X]% may apply to returned items that are not defective or incorrect.
6. Exchanges
- Process: We do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.
- Availability: Availability of exchanges is subject to stock.
7. Defective or Incorrect Items
- Report: If you receive a defective or incorrect item, please report it to us within [7] days of delivery.
- Resolution: We will provide a prepaid return label for defective or incorrect items and issue a full refund or replacement at no additional cost.
8. Order Modifications
- Before Shipping: Orders can be modified or canceled within [1 hour] of placement. Please contact customer service immediately for changes.
- After Shipping: Once an order has shipped, it cannot be modified or canceled. Returns must be processed according to our return policy.
9. Customer Service
For any questions or assistance with returns, please contact our customer service team at [Customer Service Contact Information] or visit our Help Center.
10. Policy Changes
We reserve the right to update or modify this policy at any time. Please review our policy regularly for any changes.
11. Terms and Conditions
By making a purchase, you agree to our Terms and Conditions and Privacy Policy.